Contact us

Connecting to our network has never been easier. We offer a range of convenient online connection services, designed to meet the diverse needs of our customers.

Please contact your energy retailer directly, if you need assistance with reconnecting your power after moving in, or after being disconnected due to non-payment.

Whether it’s a shout-out for a team member who went above and beyond, or feedback on something that didn’t quite hit the mark - we’re listening.

Your feedback helps us recognise great service and improve where we need to. Every comment is shared with the right teams and used to shape better support for you and your community.

If you rely on medical equipment, make sure that it is registered with us.

Pay an invoice for work we have completed including new connections, upgrades or services. Contact your retailer to pay your energy bill.